Privacy policy

Bath Aura – Privacy Policy

At Bath Aura, your privacy matters as much as the comfort, elegance, and functionality we bring into your bathroom with every product. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect the following details:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (securely processed through trusted payment gateways)

🌐 Usage Data

Automatically collected as you browse our website:

  • Pages viewed & time spent

  • Click behavior and navigation patterns

  • Device type, browser used, and IP address

🍪 Cookies & Tracking

We use cookies to:

  • Enable essential website functionality

  • Personalize your shopping experience (e.g., save your cart, preferences)

  • Monitor website performance and user behavior

👉 You may disable or manage cookies in your browser settings anytime.

💡 How We Use Your Data

We use your information to:

  • Process and fulfill your Bath Aura orders

  • Provide order updates and shipping notifications

  • Improve our website, products, and customer experience

  • Send optional updates such as offers, new arrivals, and bathroom styling tips (only with your consent)

🔒 Data Security

Your data is stored securely on encrypted servers.
All payments are processed through PCI-compliant payment partners.

We never sell your personal information.
Information is only shared when necessary to complete your order or enhance your experience.

🤝 Sharing with Trusted Third Parties

We may share limited data with:

  • Payment Processors (e.g., Stripe, PayPal)

  • Shipping & Delivery Providers

  • Email Platforms for order confirmations and updates

  • Review Platforms (only if you opt in)

All partners follow strict privacy and data protection standards.

🧾 Your Rights

You remain fully in control of your personal information. You may:

  • Access or update your stored details

  • Request deletion of your data (as legally allowed)

  • Opt out of promotional emails at any time

  • Manage cookie preferences directly in your browser

📨 Communication Storage

Any message or inquiry submitted via our Contact Us form is stored securely so we may:

  • Provide better customer support

  • Maintain service records

These messages remain fully confidential.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

  • Legal or regulatory changes

  • Technology or platform improvements

  • Enhancements to our services

📌 The most current version will always be available on our website.

💬 Contact Us

If you have any questions or concerns about your privacy, please reach out via our Contact Us page.

We’re committed to making your Bath Aura experience as safe, seamless, and refreshing as the bathroom accessories you choose.